Shopping for someone else but not sure what to give them? Give them the gift of choice with a The Original Footwear Co. gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
INSTRUCTIONS: Contact our customer service team to get your required Return Authorization number (RA#). Call 1.888.476.7700, Monday - Friday, 8:00am - 5:00pm EST. Contact us via our online form. Email firstname.lastname@example.org.
Package your boots in their original shoebox, then in their outer shipping box. If possible, please use the same shipping materials you received from us. Write your RA# and address on the pre-paid package return label (provided with each order from originalswat.com) and drop it off at any FedEx location. Please let our customer service team know if you have lost this return label.
NOTES: Returns without an RA# and address will be refused. Exchanges for a replacement product are always free. Refunds are subject to a processing fee. Please allow up to 15 days from date of product receipt for evaluation, processing, and issuing any refunds or exchanges.